IECB Certified Lead Crisis Manager (ISO 22361)

IECB Certified Lead Crisis Manager (ISO 22361)

The IECB Lead Crisis Manager training program enables individuals to enhance their skills in assisting organizations with the planning, establishment, maintenance, review, and ongoing enhancement of their strategic crisis management capabilities, following the principles outlined in ISO 22361 and incorporating top industry standards.

Duration: 4 days
Delivery: Live online
Presented by: John McGlone
Cost: GBP £1,422 (ex. VAT)
Dates & Time: (9:00 AM – 4:00 PM BST)

➡️ 15 - 18 January 2024
➡️ 18 - 21 March 2024

➡️Ask John for latest availability & schedule, to find out more details about the training, or to attend in person (London only).

This course can also be delivered privately to your team, either in the standard format or tailored for your organisation.


The course imparts knowledge about the fundamental principles and concepts underpinning crisis management, as well as how to effectively establish and implement a crisis management framework.

In addition to elucidating the theoretical aspects of crisis management, the training program incorporates practical examples and scenario-based quizzes to bolster your understanding and prepare you for real-life crisis management situations.

Upon successfully completing the training course, participants are eligible to take the exam and, upon passing, gain the "IECB Certified Lead Crisis Manager" Certification. This credential attests to the participant's possession of both theoretical and practical expertise, enabling them to guide and support an organization in crafting and enhancing its crisis management capability in alignment with ISO 22361 standards and industry best practices.

Learning Objectives

  • Elucidate the fundamental principles and concepts underpinning crisis management, as per ISO 22361 standards.

  • Establish, sustain, and enhance a crisis management framework that encompasses leadership, structure, culture, and competence.

  • Foresee, evaluate, avert, and ready for potential crises.

  • Respond to, recuperate from, and garner insights from crises to enhance an organization's crisis management prowess.


  • This training is based on both theory and best practice

  • Lessons are illustrated with examples based on case studies

  • Practical exercises are based on a real world case study

  • Practice tests are similar to the Certification Exam

Course Agenda

Day 1: Introduction to ISO 22361

Day 2: The Crisis Management framework

Day 3: Preparedness and Crisis prevention

Day 4: Crisis response and recovery and the Certification exam

Who Should Attend?

  • Professionals accountable for establishing a crisis management capability within their organization.

  • Professionals tasked with executing a crisis management plan and framework within their organization.

  • Leaders responsible for managing crises.

  • Members of crisis management teams.

  • Individuals with a keen interest in comprehending crisis management.

  • Those looking to initiate or progress their careers in the field of crisis management.

  • Consultants, advisors, and experts seeking comprehensive insight into ISO 22361 crisis management guidelines.


All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 12 question essay type which should be completed within 180 minutes. A passing score is achieved at 70%.

Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement.


Delegates should have a basic understanding of ISO 22361

What's Included?

  • Participant Guide

  • Study materials

  • Exam Pass Guarantee

Training Instructor accredited by: IECB - International Examination & Certification Board
Certification Body: IECB - International Examination & Certification Board